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IMPRESS Workforce Standards

Key Standards for COPD Care, Management and Treatment
A paper for commissioners of care for people with long term conditions


Executive Summary

Recent research and surveys suggest that there is significant variation in the competence of those delivering COPD care and that the current systems may not remedy this. A joint venture between the two leading clinical British Thoracic Society, and the General Practice Airways Group, IMPRESS, offers some broad standards of competence by which a service for patients with COPD could be judged.   The focus is on function and outcome not on which profession does it. However it also stresses the importance of professional standards.

Click here for the full paper.


T
his paper asks eight questions of commissioners and offers standards and markers of good practice for debate and then inclusion in local service specifications.

Questions for commissioners

  • Who is accountable locally for ensuring that the workforce has the competence to deliver locally-specified respiratory care? Who takes responsibility for addressing any shortfalls in the short, and longer term?
  • Who has the competence locally to judge whether performance is satisfactory?
  • What evidence are you using to judge the mix of skills and disciplines you require?  Do you have a local clinical multi-disciplinary network to advise you?
  • Do you know what was spent last year on training and education in respiratory care?  What do you expect to be spent this year?  If the budgets are devolved to practices, how do you assure yourselves that the budget is allocated appropriately?
  • Who is responsible for looking at the sustainability of the respiratory services?
  • What discussions have you held about how to equip the system with the knowledge, skills and attitudes for delivering patient-centred care?  How are patients involved in designing and delivering their care?  What mechanisms exist for patients’ feedback to clinicians?
  • What evaluation do you have in place to monitor that changes in skill mix and workforce are leading to positive improvements? Note: IMPRESS will be producing a proposed evaluation framework by the end of April.
  • What are you doing to ensure that there is clinical leadership and engagement?


Standards and principles of COPD competences


Standard one Patients should receive individualised care from knowledgeable practitioners experienced in COPD care.

Standard two To ensure effective performance, COPD care should be delivered by a range of health care practitioners working as part of a multi-disciplinary team. Any mentally competent patient or member of staff should be able to name who leads the service.

Standard three Integrated Care: patients should not see the joins, feel pulled in different directions, or be asked unnecessarily repetitive questions – their care should be seamless, continuous, appropriate and responsive no matter who provides the service and no matter how many co-morbidities the patient may have.

Standard four Patient centred care: patients must be active participants in securing appropriate, effective, safe and responsive care

Standard five
Equity and equality in access

See full document of markers of good practice.  IMPRESS welcomes feedback on this document.  Please use the contact us button below.

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IMPRESS is grateful to AstraZeneca, Boehringer Ingelheim/Pfizer and GlaxoSmithKline who have provided sponsorship grants for this independent programme of activity
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